Information

 
 

SHIPPING & HANDLING

Where do you ship to?

We ship anywhere in the world.

How much does shipping cost?

Shipping is free!

When can I expect my order to arrive?

You can expect your Complements to arrive 5 to 7 working days for shipping within Australia, and 5 to 10 working days for international shipping.

For international orders, we make use of AusPost and your local mail carrier. Here are estimates, but we can’t guarantee delivery times as these may depend on your local mail.

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If you need your Complements by a specific time, we can help by offering to ship using a courier at an additional cost. Contact us here.

Can I return or exchange them?

Because this is a food product, we don’t accept returns or exchanges unless faulty. If you have any concerns about your Complements, contact us here.

I'm buying for a special someone, do you gift wrap?

At this stage we do not offer gift wrapping, however, your box of Complements will arrive wrapped in our custom design tissue paper.